Privacy Policy

Last updated: June 2026

1. Information We Collect

We collect: account information (name, email, mobile number) provided during registration; usage data (tasks performed, prompts used, feature access); payment information processed via Razorpay (we do not store card details); communications you send us via email or chat.

2. How We Use Your Information

We use your information to: provide and improve our services; process payments and send invoices; send service updates and platform notifications (if opted in); respond to support queries; comply with legal obligations under Indian law.

3. DPDP Compliance

In accordance with the Digital Personal Data Protection Act, 2023 (India), we process your personal data only for the purposes stated above and with your explicit consent. You have the right to: access your data; correct inaccurate data; erase your data; withdraw consent. Contact privacy@promptaxis.com to exercise these rights.

4. Data Storage

Your data is stored on servers located in India (AWS Mumbai region and Supabase Mumbai). We retain account data for the duration of your account plus 3 years for legal compliance. Job/task data is retained for 12 months.

5. Third-Party Services

We use: Supabase (database); AWS S3 (file storage); Razorpay (payments); Anthropic Claude API (AI processing). Each has their own privacy policy. We do not sell your data to third parties.

6. Cookies

We use essential cookies for authentication and session management. No third-party advertising cookies are used.

7. Contact

Privacy queries: privacy@promptaxis.com